Terms & Conditions

Welcome to FLOW Academy. These Terms and Conditions govern your use of our website and participation in our training programmes. By accessing our site or enrolling in a course, you agree to comply with these terms. 

1. General Information 
   FLOW Academy ("we," "our," or "us") provides online and in-person training programmes to professionals seeking skill development. These terms apply to all users, including visitors, students, and business partners. 
   
   
2. Eligibility and Registration 
   - To enrol in a course, you must be at least 18 years old or have parental/guardian consent. 
   - You must provide accurate and complete information during registration. 
   - We reserve the right to refuse enrolment at our discretion. 
   
   
3. Course Enrolment and Payment 
   - Course fees must be paid in full before access is granted. 
   - Prices are listed in Euro and may be subject to taxes. 
   - We may offer discounts or promotions, which cannot be combined unless stated otherwise. 
   - Payment is processed through secure third-party providers; we do not store financial information. 
   
   
4. Refund and Cancellation Policy 
   We reserve the right to cancel or reschedule courses at our discretion. In such cases, we will contact all registered participants directly and provide detailed information regarding alternative arrangements or options available. 
   
   
5. User Conduct 
   By using our website and participating in our courses, you agree to: 
   - Use the platform lawfully and ethically. 
   - Respect other participants, instructors, and staff. 
   - Not copy, distribute, or modify course content without permission. 
   - Not engage in fraudulent or disruptive behaviour. 
   - Failure to comply may result in suspension or termination of your access without a refund. 
   
   
6. Intellectual Property 
   All course materials, including videos, presentations, and written content, are intellectual property of FLOW Academy or its licensors. You may not reproduce, distribute, or resell any content without written permission. 
   
   
7. Disclaimer of Warranties 
   Our courses are provided "as is" without warranties of any kind. While we strive for accuracy and quality, we do not guarantee that: 
   - The courses will meet your expectations or career goals. 
   - The website will be free of errors or interruptions. 
   
   
8. Limitation of Liability 
   To the extent permitted by law, FLOW Academy is not liable for: 
   - Indirect or consequential damages arising from your course participation.
   - Technical issues beyond our control. 
   - Loss of data or unauthorised access. 
   
   
9. Privacy and Data Protection 
   We process personal data in accordance with our Privacy Policy, ensuring compliance with GDPR. By using our services, you consent to the collection and processing of your information as outlined in the policy. 
   
   
10. Modifications to Terms 
    We may update these Terms and Conditions periodically. Continued use of our services after changes indicates acceptance of the revised terms. 
    
    
11. Governing Law and Disputes 
    These Terms and Conditions are governed by the laws of Malta. Any disputes shall be resolved in the competent courts of Malta. 
    
    
12. Contact Information 
    If you have any questions regarding these Terms and Conditions, please contact us at info@flowmalta.academy.